Question 1

Where can I find the full terms and conditions for CenturyLink's residential services?

Accepted Answer

The full terms and conditions for CenturyLink's residential services can be found on our website. You can access the document by navigating to the Legal section. Additionally, the terms and conditions are provided during the sign-up process and on your service agreement.

Question 2

Are there any early termination fees associated with CenturyLink's residential services?

Accepted Answer

Early termination fees may apply to certain CenturyLink residential services, depending on the terms of your service agreement. These fees are outlined in the terms and conditions and may vary based on the service plan you have chosen. It's important to review the terms and conditions carefully to understand any applicable fees and your obligations.

Question 3

Can I make changes to my CenturyLink residential service plan without incurring additional fees or penalties?

Accepted Answer

The ability to make changes to your CenturyLink residential service plan without incurring additional fees or penalties depends on the specific terms of your service agreement. Some plans may allow for changes without penalties, while others may have restrictions or fees associated with plan modifications. Review your terms and conditions for detailed information on plan changes.

Question 4

What are my responsibilities as a CenturyLink residential customer regarding equipment and network usage?

Accepted Answer

As a CenturyLink residential customer, you are responsible for using the provided equipment and network services in compliance with the terms and conditions, which include acceptable use policies, equipment care, and return policies. Additionally, customers must not engage in activities that violate any laws, infringe on others' rights, or cause harm to the network or other users.

Question 5

How does CenturyLink handle customer privacy and data protection in its residential terms and conditions?

Accepted Answer

CenturyLink is committed to protecting customer privacy and data in accordance with applicable laws and regulations. Our residential terms and conditions include details on how we collect, use, and share customer information, as well as the measures we take to safeguard your data. For more information on our privacy practices, please refer to our Privacy Policy, which is available on our website.

CenturyLink terms & conditions

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